Ambulatory Services Representative II-U (Neurology, 40 hours, FT, Days)

BMC Software; Boston (MA); Sur place; USD 30 000 - 37 000; Plein temps

Avantages offerts par ce poste

Medical, dental, vision

Flexible Spending Accounts

Paid time off

Résumé du poste

BMCHS in Boston is seeking an Ambulatory Services Representative II-U to coordinate patient access functions, including front-end service, registration, insurance verification, scheduling, charge entry and billing within the Neurology department. This full-time, 40-hour role requires strong English communication, confidentiality, and proficient Microsoft Office skills.

The ideal candidate will have a relevant degree or equivalent experience and demonstrate the ability to balance priorities,

Qualifications

• Bachelor's degree or Associates plus 1 year relevant experience or HS/GED plus 3+ years relevant experience.
• Excellent English communication skills (oral and written) and interpersonal skills.
• Demonstrated customer service skills and ability to resolve issues with judgment and creativity.
• Maintain strict confidentiality of health information.
• Balance multiple priorities and handle challenging situations.
• Strong computer skills and knowledge of Microsoft Office and hospital registration/billing systems.

Responsabilités

• Coordinate front-end customer service, patient registration and insurance verification.
• Schedule appointments and manage charge entry and billing tasks.
• Assist with credentialing coordination and various administrative duties.
• Maintain records and handle forms, documentation and communications.
• Support department operations in Neurology with a patient-focused approach.

Connaissances

Customer service

MS Office

Hospital systems

Communication

Confidentiality

Formation

Bachelor's degree

Associates +1 year

HS/GED +3 yrs

Outils

MS Word

Excel

Access

PowerPoint

Description du poste

POSITION SUMMARY:

The incumbent is responsible for coordinating all the functions and activities related to patient access including, but not limited to: front end customer service, patient registration, insurance/coverage verification, appointment scheduling, charge entry, billing and managed care, and a variety of administrative duties in support of department (such as coordination of physician credentialing, handling forms, phones, filing, making appointments, photocopying, faxing, mailings, letters, reports, etc).

Position:Ambulatory Services Representative II-U

Department: Neurology,

Schedule: Full Time, 40 hours, FT, Days

JOB REQUIREMENTS

Job Qualifications:

• Bachelors degree or
• Associates plus 1 year relevant experience or
• HS/GED plus 3+ years relevant experience.
• Excellent English communication skills (oral and written) and interpersonal skills are required to interact with internal and external contacts in a courteous and patient focused manner.
• Demonstrated customer service skills, including the ability to use appropriate judgment, independent thinking and creativity when resolving customer issues.
• Must be able to maintain strict confidentiality of all personal/health sensitive information.
• Ability to effectively handle challenging situations and to balance multiple priorities.
• Strong computer skills and knowledge of Microsoft Office applications (MS Word, Excel, Access, PowerPoint) and web/Internet is required. Experience with standard hospital registration & billing systems or ability to learn such systems is also required.

Compensation Range:

$22.36- $27.26

This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, and licensure/certifications directly related to position requirements. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), contract increases, Flexible Spending Accounts, 403(b) savings matches, earned time cash out, paid time off, career advancement opportunities, and resources to support employee and family wellbeing.

Equal Opportunity Employer/Disabled/Veterans