Ambulatory Clinic Reception & Care Coordinator

U.S. Department of Defense; Washington (District of Columbia); On-site; USD 40,000 - 46,000; Full time

Job summary

The U.S. Department of Defense seeks a Medical Support Assistant (OA) to support Army Health Clinic McNair at Fort McNair, DC.

The role covers front-desk reception, data-entry, appointment scheduling and essential clerical work to ensure high-quality patient care and smooth clinic operations. Applicants must undergo a suitability background check, comply with mandatory influenza vaccination, and complete immunization screening including hepatitis B for direct patient contact.

Qualifications

• Must undergo a suitability or fitness determination via background investigation.
• Seasonal influenza vaccination is mandatory unless exempted for medical/religious reasons.
• Hepatitis B immunization required for positions with direct patient contact.
• Immunization screening and TB testing required where applicable.
• Travel up to 5% may be required.

Responsibilities

• Perform receptionist, recordkeeping and clerical duties in ambulatory setting.
• Enter, manipulate and retrieve information from automated systems as assigned.
• Maintain and monitor patient appointment schedules.
• Receive patients and determine the nature of the visit.
• Reconcile end-of-shift processing and reports.
• Respond to emergency calls and notify EMS.
• Handle in-processing and out-processing of patients and families.

Skills

Receptionist duties

Recordkeeping

Clerical duties

Data entry

Appointment scheduling

Patient contact

Emergency response

Job description

The U.S. Department of Defense seeks a Medical Support Assistant (OA) to support Army Health Clinic McNair at Fort McNair, DC.

The role covers front-desk reception, data-entry, appointment scheduling and essential clerical work to ensure high-quality patient care and smooth clinic operations. Applicants must undergo a suitability background check, comply with mandatory influenza vaccination, and complete immunization screening including hepatitis B for direct patient contact.