Patient Access & Clinic Admin Specialist

Military Treatment Facilities under DHA; Washington (District of Columbia); On-site; USD 42,000 - 54,000; Full time

Job summary

Military Treatment Facilities under DHA is seeking a Medical Support Assistant (OA) at Fort McNair, DC. The role supports Army Health Clinic McNair by handling receptionist tasks, managing patient appointments, and performing clerical duties to ensure smooth clinic operations and high-quality patient care.

Responsibilities include receiving patients, entering data into systems, and coordinating end-of-day processing.

Qualifications

• Performs receptionist, recordkeeping and clerical duties in ambulatory setting.
• Enter, manipulate and retrieve information from automated systems as assigned.
• Maintain and monitor patient appointment schedules for the clinic.
• Receive patients and visitors as initial contact and determine nature of visit.
• Reconciles end-of-shift/end-of-day processing and reports.
• Responds to emergency calls and notifies medical personnel.
• Clerical duties related to in-processing, care and out-processing of patients, families and visitors.

Responsibilities

• Provide front-desk reception and information for patients and visitors.
• Manage and update patient appointment schedules and clinic records.
• Handle basic data entry and retrieval in electronic systems.
• Assist with patient in-processing and out-processing procedures.

Job description

Military Treatment Facilities under DHA is seeking a Medical Support Assistant (OA) at Fort McNair, DC. The role supports Army Health Clinic McNair by handling receptionist tasks, managing patient appointments, and performing clerical duties to ensure smooth clinic operations and high-quality patient care.

Responsibilities include receiving patients, entering data into systems, and coordinating end-of-day processing.