Medical Support Assistant (Office Automation)

Military Treatment Facilities under DHA; Frederick (MD); On-site; USD 21,000 - 30,000; Full time

Job summary

Barquist Army Health Clinic at Fort Detrick is seeking a receptionist to support daily patient intake and facility operations. You will be the first point of contact for patients and visitors, handling clerical duties and directing inquiries.

The role includes managing appointment schedules, retrieving data from automated systems, maintaining electronic and paper records, and monitoring the department's messaging system. It requires composure in emergencies and a customer-service mindset.

Responsibilities

• Perform the full range of receptionist and clerical duties.
• Retrieve information and data from automated systems as needed.
• Maintain patient appointment or admission schedules.
• Receive patients and visitors as the initial point of contact.
• Monitor the messaging system at the department.
• Maintain patients' records, both electronic and paper.
• Respond to emergency calls.

Job description

About the Position : This position is located at Barquist Army Health Clinic, Fort Detrick. Incumbent will provide support to ensure high-quality patient care and facility operations. This is a Direct Hire Authority (DHA) solicitation utilizing the DHA for Certain Personnel of the DoD to recruit and appoint qualified candidates to positions in the competitive service.

• Perform the full range of receptionist and clerical duties.
• Retrieve information and data from automated systems as needed.
• Maintain patient appointment or admission schedules.
• Receive patients and visitors as the initial point of contact.
• Monitor the messaging system at the department.
• Maintain patients' records, both electronic and paper.
• Respond to emergency calls.