Ambulatory Clinic Manager - Midtown Ops Leader

Duke Careers; Durham (NC); On-site; USD 95,000 - 125,000; Full time

Job summary

Duke Primary Care Midtown is seeking a Clinic Manager to lead daily operations for one or more ambulatory clinic locations in Midtown. You will ensure a patient-centered experience, oversee staff, and drive performance improvements aligned with organizational goals.

The role requires strong leadership, knowledge of healthcare operations, and budget management. You will collaborate with physicians, APP teams, and administrative leaders to optimize workflow while maintaining compliance and

Qualifications

• Bachelor's degree in healthcare administration, business, or related field preferred or equivalent experience.
• Minimum of three years of related administrative or clinic management experience.
• BLS certification may be required for those with clinical responsibilities.

Responsibilities

• Oversee daily clinic operations, including patient flow and appointment scheduling.
• Supervise and coordinate clinic staff (non-nursing) including scheduling and training.
• Monitor and manage operational metrics, budgets, and resource allocation.
• Ensure compliance with safety, regulatory, and infection control requirements.

Skills

Leadership

Operations management

Communication

Budgeting

Education

Bachelor's degree in healthcare administration, business, or related field

Tools

Electronic Health Records (EHR)

Job description

Duke Primary Care Midtown is seeking a Clinic Manager to lead daily operations for one or more ambulatory clinic locations in Midtown. You will ensure a patient-centered experience, oversee staff, and drive performance improvements aligned with organizational goals.

The role requires strong leadership, knowledge of healthcare operations, and budget management. You will collaborate with physicians, APP teams, and administrative leaders to optimize workflow while maintaining compliance and