Ambulatory Clinic Operations Leader

Duke Careers

Morrisville (NC)

On-site

USD 100,000 - 150,000

Full time

14 days+

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Job summary

Duke Cardiology Arringdon in Morrisville, NC seeks a Practice Administrator to provide strategic, operational, and financial leadership for multiple ambulatory clinics within the service area. You will partner with physician and APP leadership, nurse managers, and clinic managers to drive service line performance and align operations with DUHS goals and patient experience expectations.

The role requires a Bachelor's in healthcare administration, nursing, business, or related field, plus at least

Qualifications

Bachelor’s degree in healthcare administration, nursing, business, or related field required.
Minimum of five years of progressively responsible experience in ambulatory or hospital operations, with at least two years in a leadership role.
Experience in ambulatory or outpatient clinic operations preferred.
BLS required.
Cardiology experience preferred.

Responsibilities

Provide overall operational leadership and administrative oversight for multiple ambulatory clinics, ensuring alignment with service line and DUHS strategic goals.
Partner with physician, APP, and nursing leadership to optimize clinical operations, patient access, and care quality across all sites.
Develop, manage, and monitor clinic budgets, including payroll, capital, and operating expenses; implement strategies for cost control and revenue growth.
Oversee recruitment, selection, development, and evaluation of administrative and clinical leaders (Clinic Managers, Nurse Managers) within assigned clinics.
Lead the implementation of standard work processes, performance improvement projects, and patient experience initiatives across all locations.
Monitor compliance with all regulatory, accreditation, safety, and infection control requirements across assigned clinics.
Analyze operational and financial performance data; develop and execute action plans to address identified gaps or opportunities.
Serve as liaison between assigned clinics and service line, system leadership, and external partners; represent clinics in system-level initiatives.
Coordinate operational support for providers, ensuring appropriate resource allocation, clinic infrastructure, and operational readiness.
Perform other related duties incidental to the work described herein.