Ambulatory Care Scheduling & Patient Concierge

Nantucket Cottage Hospital (NCH); Mikas Pond (MA); Sur place; USD 36 000 - 68 000; Plein temps

Résumé du poste

Nantucket Cottage Hospital (NCH) seeks a Patient Services Coordinator to support health care providers in a high-volume ambulatory setting. You will greet patients, schedule appointments, manage referrals and authorizations, and coordinate patient flow from check-in through check-out within the Nantucket Cottage Hospital system.

The role requires excellent communication, teamwork, and organizational skills, with experience in medical office environments and familiarity with Epic or similar EMR

Qualifications

• Interpersonal requirements: strong interpersonal skills, teamwork, and professional communication.
• Technical requirements: MS Windows proficiency, HIPAA knowledge, Epic systems familiarity.
• Environmental requirements: fast-paced setting, attention to detail, adaptability.
• Credentials: associate degree or secretarial experience preferred, English proficiency, medical office exposure.
• Special requirements: days/evenings/weekends/holidays; hospital emergency readiness.

Responsabilités

• Schedule and reschedule ambulatory patient appointments per guidelines.
• Answer and triage calls, assist patients and families with problem resolution.
• Handle patient check-in/check-out, payments, and patient flow within the clinic.

Description du poste

Nantucket Cottage Hospital (NCH) seeks a Patient Services Coordinator to support health care providers in a high-volume ambulatory setting. You will greet patients, schedule appointments, manage referrals and authorizations, and coordinate patient flow from check-in through check-out within the Nantucket Cottage Hospital system.

The role requires excellent communication, teamwork, and organizational skills, with experience in medical office environments and familiarity with Epic or similar EMR