Ambulatory Care Scheduling & Access Specialist

CHRISTUS Children's; San Antonio (TX); On-site; USD 33,000 - 45,000; Full time

Job summary

CHRISTUS Children's is seeking an administrative professional to support ambulatory care operations. The role involves handling phones, scheduling multiple providers, and coordinating tests and procedures in a fast-paced environment.

The ideal candidate will have strong communication skills, multitasking ability, and experience in a medical office setting. Proficiency with software and insurance verification is required.

Qualifications

• High School Diploma or GED is required.
• Proficient in software and computer systems.
• Knowledgeable of business office terminology / procedures.
• Ability to multitask and work under stressful situations.
• Effective written and verbal communication skills.
• 1+ year of customer service experience required.
• Experience with medical office terminology preferred.

Responsibilities

• Receives and directs phone calls from patients and physician offices.
• Schedules patients for treatment by multiple providers and tests.
• Prioritizes appointments to optimize care and resources.
• Handles urgent patient care calls and alerts providers as needed.
• Verifies patient demographics and insurance information.
• Collects co-payments from patients upon arrival when applicable.

Skills

Customer service

Multitasking

Written communication

Verbal communication

Computer software proficiency

Medical office terminology

Education

High School Diploma or GED

Job description

CHRISTUS Children's is seeking an administrative professional to support ambulatory care operations. The role involves handling phones, scheduling multiple providers, and coordinating tests and procedures in a fast-paced environment.

The ideal candidate will have strong communication skills, multitasking ability, and experience in a medical office setting. Proficiency with software and insurance verification is required.