Ambulatory Care Nurse Supervisor

WVU Medicine; Morgantown (WV); On-site; USD 90,000 - 120,000; Full time

Job summary

WVUH West Virginia University Hospitals in Morgantown seeks an experienced Nurse Manager to oversee ambulatory office operations and staff supervision. The role ensures high-quality patient care, compliance with policies, and efficient workflow.

Responsibilities include coaching staff, coordinating daily activities, budgeting support, and communicating with leadership. Requires RN license, BLS, 3+ years clinical experience, and 2 years supervisory experience. This is a full-time, exempt position.

Qualifications

• Active RN license in state where services provided or multi-state license via eNLC.
• BLS certification to be obtained within 30 days of hire.

Responsibilities

• Supervises and coordinates activities related to patient care in ambulatory office.
• Provides daily supervision to staff to ensure prompt and courteous service to patients and visitors.
• Monitors daily operations to ensure adherence to policies and procedures.
• Coaches and counsels staff based on performance management principles.
• Identifies ongoing continuing education needs of employees.
• Maintains effective communication of processes and policy changes to staff.
• Gathers statistics, completes reports and performs other duties as scheduled.
• Addresses patient/family or staff complaints and recommends resolutions.
• Coordinates resolution of problems with other departments as needed.
• Organizes daily tasks to achieve productivity and efficiency.
• Maintains staffing knowledge and backfills as needed.
• Ensures patient satisfaction is met and reported to leadership.
• Assists with annual budget process.

Skills

Nursing supervision

Staff coaching

Patient care

Operations

Education

RN license

BLS certification

BSN (preferred)

Tools

EMR systems

Job description

WVUH West Virginia University Hospitals in Morgantown seeks an experienced Nurse Manager to oversee ambulatory office operations and staff supervision. The role ensures high-quality patient care, compliance with policies, and efficient workflow.

Responsibilities include coaching staff, coordinating daily activities, budgeting support, and communicating with leadership. Requires RN license, BLS, 3+ years clinical experience, and 2 years supervisory experience. This is a full-time, exempt position.