Ambulatory Surgery Office Manager

WVU Medicine; Weirton (WV); On-site; USD 52,000 - 78,000; Full time

Job summary

WMCP WMC Physician Practices in Weirton, WV is seeking a supervisor to oversee ambulatory office activities and staff. The role includes directing daily patient care operations, ensuring courteous service, and maintaining policy adherence in a busy clinical environment.

The candidate should have a high school diploma, BLS certification within 30 days, and at least three years of healthcare experience; management experience is preferred.

Qualifications

• High school diploma or equivalent is required.
• Obtain Basic Life Support certification within 30 days of hire.

Responsibilities

• Supervises and coordinates activities related to patient care in the ambulatory office.
• Provides daily supervision to staff to ensure prompt and courteous service to patients, visitors, physicians and co-workers.
• Monitors daily operations to ensure adherence to policies and procedures.
• Coaches and counsels staff based on performance management principles.
• Identifies ongoing education needs of employees.
• Communicates processes and changes to staff.
• Gathers statistics, completes reports and performs other duties as scheduled.
• Communicates status of daily operations to Manager or Director and reports issues promptly.
• Handles patient/family or staff complaints and resolves them.
• Coordinates problem resolution with other departments as monitored by Manager or Director.
• Organizes and prioritizes daily tasks for productivity and efficiency.
• Maintains operational knowledge and can step into staffing as needed.
• Ensures patient satisfaction is reported to Manager or Director.

Skills

Communication skills

Leadership

Education

High school diploma or equivalent

Basic Life Support certification

Job description

WMCP WMC Physician Practices in Weirton, WV is seeking a supervisor to oversee ambulatory office activities and staff. The role includes directing daily patient care operations, ensuring courteous service, and maintaining policy adherence in a busy clinical environment.

The candidate should have a high school diploma, BLS certification within 30 days, and at least three years of healthcare experience; management experience is preferred.