Ambulatory Care Medical Assistant – Care Team

EmblemHealth; New York (NY); On-site; USD 33,000 - 39,000; Full time

Job summary

AdvantageCare Physicians (ACPNY) seeks a Care Team Associate II to support clinicians and administrative tasks across multiple offices in the New York metropolitan area.

The role requires strong customer service, basic medical terminology, and proficiency with electronic health records. Collaboration with RN/LPN and Practice Administrator is essential for population health initiatives.

Qualifications

• High School diploma or GED required.
• Associate degree preferred.
• Certificate from accredited Medical Assistant program or eligibility to sit for national certification within 18 months of hire.

Responsibilities

• Assist care team with patient registration and check-in/out; communicate wait times to patients.
• Answer calls professionally; schedule appointments; verify insurance; route messages.
• Support clinical tasks under RN/LPN supervision; document vitals and notes in the EMR.
• Coordinate referrals and follow-ups; ensure timely communication with patients and providers.
• Maintain data accuracy in EMR and handle cash receipts and end-of-day reconciliations.

Skills

EMR navigation

Customer service

Vital signs

Phlebotomy

Education

High School diploma or GED

Associate degree preferred

Medical Assistant certificate/eligibility for certification

Job description

AdvantageCare Physicians (ACPNY) seeks a Care Team Associate II to support clinicians and administrative tasks across multiple offices in the New York metropolitan area.

The role requires strong customer service, basic medical terminology, and proficiency with electronic health records. Collaboration with RN/LPN and Practice Administrator is essential for population health initiatives.