Care Team Medical Assistant – Ambulatory Care & Coordination

EmblemHealth; New York (NY); On-site; USD 33,000 - 39,000; Full time

Job summary

AdvantageCare Physicians (ACPNY) seeks a Care Team Associate II to support clinical and administrative tasks in a multi-office practice across New York. The role works under supervision and collaborates with RN/LPN management to ensure accurate patient data and smooth care workflows.

Responsibilities include patient check-in/check-out, appointment scheduling, insurance verification, and referral coordination, with emphasis on exceptional customer service and data accuracy in the EMR system.

Qualifications

• High School diploma or GED required.
• Associate degree preferred.
• Certificate of completion from an accredited Medical Assistant program or equivalent exam required within 18 months of hire.

Responsibilities

• Greet patients and manage wait times; assist with registration and check-out.
• Answer calls professionally; schedule appointments and verify insurance.
• Register patient demographics and scan documents into the EMR.
• Check-out patients; collect payments and reconcile daily receipts.
• Coordinate referrals and communicate with specialists and patients.
• Support outreach and campaigns to reduce gaps in care.
• Maintain confidentiality and professionalism; participate in meetings and staff training.

Skills

Customer service

EMR navigation

Phone etiquette

Registration & scheduling

Data entry

Education

High School diploma or GED

Associate degree preferred

Medical Assistant certificate

Tools

EPIC

Job description

AdvantageCare Physicians (ACPNY) seeks a Care Team Associate II to support clinical and administrative tasks in a multi-office practice across New York. The role works under supervision and collaborates with RN/LPN management to ensure accurate patient data and smooth care workflows.

Responsibilities include patient check-in/check-out, appointment scheduling, insurance verification, and referral coordination, with emphasis on exceptional customer service and data accuracy in the EMR system.