Ambulatory Medical Assistant — Care Team

AdvantageCare Physicians; New York (NY); Hybrid; USD 28,000 - 36,000; Full time

Job summary

AdvantageCare Physicians is seeking a Medical Assistant (Care Team Associate II) for our East New York location. This role supports clinicians with clinical services and handles administrative tasks to advance population health and provide convenient care to our diverse patient population.

Under supervision, you will manage patient flow, registrations, referrals, and communications, while maintaining EMR data accuracy and delivering outstanding customer service.

Qualifications

• High School diploma or GED.
• Certificate from an accredited Medical Assistant program or eligibility to sit for certification.
• Minimum 1 year of MA experience; 3 years preferred.
• Experience navigating an EMR system (EPIC preferred).

Responsibilities

• Greet patients warmly and assist with registration and check-in/check-out.
• Answer phones professionally; schedule appointments and verify insurance.
• Register patients and collect demographics; ensure data accuracy.
• Coordinate referrals and follow-up communications with providers.
• Assist care teams with direct patient care under RN/LPN supervision.
• Maintain patient confidentiality and comply with ACPNY policies.

Skills

EMR navigation

Customer service

Data entry

Education

High School diploma or GED

Medical Assistant certification program

Tools

EPIC EMR

Job description

AdvantageCare Physicians is seeking a Medical Assistant (Care Team Associate II) for our East New York location. This role supports clinicians with clinical services and handles administrative tasks to advance population health and provide convenient care to our diverse patient population.

Under supervision, you will manage patient flow, registrations, referrals, and communications, while maintaining EMR data accuracy and delivering outstanding customer service.