Med/Surg/PCU Department Coordinator – Evening

UMass Memorial Health; Milford (MA); On-site; USD 22,000 - 39,000; Full time

Job summary

UMass Memorial Health in Massachusetts is seeking a clerical and operational support teammate for the Milford area. The role handles scheduling, patient flow, and administrative duties across departments.

The position involves transporting specimens, answering calls, managing charts, and orienting new staff. Requires a high school diploma; typing and medical terminology background preferred. We value respect and equity across our health system.

Qualifications

• High school diploma or equivalent required.
• Typing and medical terminology course or medical background preferred.

Responsibilities

• Clerical and Operational Support: Prioritizes departmental needs at the beginning of each shift; Schedules appointments, enters order and checks in patients; Coordinates the patient flow for the department; Orders and maintains supplies and equipment at established levels; Completes required reporting, scheduling, and record keeping according to the Organization's compliance standards.
• Patient and Equipment Transport: Collects and transports specimens as needed according to MRMC standards; Transports patients using all safety measures.
• Communication and Reception: Answers telephone and intercom, identifying self and department; Receives and forwards messages to appropriate personnel.
• Organizational Duties: Compiles, and maintains charts, retrieves old charts, and accurately updates patient information in all necessary systems.
• Professional Development: Assists in orienting new staff to clerical duties; Maintains all required competencies for the role.
• Age-Specific Competency: Applies knowledge of growth and development stages to patient care; Demonstrates age-appropriate communication and support.

Skills

Computer skills

Education

High School Diploma or equivalent

Job description

UMass Memorial Health in Massachusetts is seeking a clerical and operational support teammate for the Milford area. The role handles scheduling, patient flow, and administrative duties across departments.

The position involves transporting specimens, answering calls, managing charts, and orienting new staff. Requires a high school diploma; typing and medical terminology background preferred. We value respect and equity across our health system.