Care Access Scheduler — Clinical Coordination

Cooper Norcross Health; Cherry Hill Township (NJ); Presencial; USD 42 000 - 54 000; Tempo integral

Resumo da oferta

Cooper Norcross Health is seeking a dedicated Clinical Scheduling Advocate to coordinate primary and specialty care appointments, ensuring seamless clinical integration within the Cooper Health System. You will act as a liaison between clinicians, patients, and referring offices, delivering concierge-level service and maintaining accurate patient data in the practice management system.

Ideal candidates have 3–5 years in healthcare administration or customer service, experience with EHR and

Qualificações

• 3–5 years of direct experience in customer service or healthcare administration.
• Experience with an electronic health record (EHR) and hospital outpatient registration/scheduling.
• Strong communication, time management, and problem-solving abilities.

Responsabilidades

• Schedule appointments for primary and specialty care to ensure clinical integration.
• Provide concierge level customer service to patients and referring offices.
• Liaison between clinicians and Cooper Care Alliance Initiatives.
• Maintain patient information in the practice management system.
• Deliver an exceptional patient experience.

Conhecimentos

Customer service

Healthcare administration

Communication skills

EHR systems

Scheduling

Problem solving

Formação académica

High School Diploma

Bachelor's or Master's degree preferred

Ferramentas

EHR systems

Descrição da oferta de emprego

Cooper Norcross Health is seeking a dedicated Clinical Scheduling Advocate to coordinate primary and specialty care appointments, ensuring seamless clinical integration within the Cooper Health System. You will act as a liaison between clinicians, patients, and referring offices, delivering concierge-level service and maintaining accurate patient data in the practice management system.

Ideal candidates have 3–5 years in healthcare administration or customer service, experience with EHR and