Ambulatory Care & Billing Specialist II

BMC Software; Boston (MA); On-site; USD 31,000 - 38,000; Full time

Job summary

Boston Medical Center is seeking an Ambulatory Service Representative II in Gastroenterology to manage patient access, registration, scheduling, and insurance verification. The role supports front-end service, MPI accuracy, visit management, and cross-functional communication to ensure smooth daily operations in a busy clinic.

Responsibilities include handling billing and managed care inquiries, coordinating pre-authorizations, and maintaining confidentiality.

Qualifications

• Excellent English communication skills (oral and written).
• Demonstrated customer service skills and independent problem solving.
• Ability to maintain strict confidentiality of health information.

Responsibilities

• Handle front-end registration and insurance/coverage verification.
• Coordinate appointment scheduling and visit management.
• Support billing, charge entry, and billing edits as part of daily workflow.
• Provide administrative support such as word processing and document preparation.
• Assist physician and department calendars and credentialing documents.

Skills

Excellent English

Customer service

Confidentiality

Multi-tasking

Education

HS/GED + 3+ years experience

Bachelor's degree

Associates + 1 year experience

Tools

MS Word

MS Excel

PowerPoint

Job description

Boston Medical Center is seeking an Ambulatory Service Representative II in Gastroenterology to manage patient access, registration, scheduling, and insurance verification. The role supports front-end service, MPI accuracy, visit management, and cross-functional communication to ensure smooth daily operations in a busy clinic.

Responsibilities include handling billing and managed care inquiries, coordinating pre-authorizations, and maintaining confidentiality.