Ambulatory Care Access & Scheduling Specialist

UMass Memorial Medical Group; Worcester (MA); On-site; USD 29,000 - 40,000; Full time

Benefits offered by this job

Signing bonus

Job summary

UMass Memorial Health is seeking an administrative associate for Periop Procedural Scheduling in Worcester, MA. You will greet patients, verify demographics and insurance, collect co-pays, coordinate referrals, and support urgent and routine procedures in ambulatory settings. Schedule is Mon–Fri, 40 hours weekly.

Required: High School Diploma; 3 years of related experience or a degree waiver. Preferred: Associate’s or Bachelor’s degree and strong communication skills.

Qualifications

• High School Diploma required.
• 3 years of related experience, waived if degree.
• Ability to use specialized applications software and computer systems.
• Ability to work under stressful situations.
• Professional behavior and excellent communication and human relations skills.
• Preferred: knowledge of business office procedures and medical terminology.

Responsibilities

• Greets visitors and patients for scheduled and urgent care appointments.
• Verifies patient demographics and insurance information.
• May collect co-payments from patients on arrival.
• Obtains signatures of consent for treatment and billing information.
• Assesses patient needs and refers to appropriate services.

Skills

patient interaction

communication

multitasking

professionalism

Education

High School Diploma

Associate or Bachelor's degree preferred

Tools

medical scheduling software

Job description

UMass Memorial Health is seeking an administrative associate for Periop Procedural Scheduling in Worcester, MA. You will greet patients, verify demographics and insurance, collect co-pays, coordinate referrals, and support urgent and routine procedures in ambulatory settings. Schedule is Mon–Fri, 40 hours weekly.

Required: High School Diploma; 3 years of related experience or a degree waiver. Preferred: Associate’s or Bachelor’s degree and strong communication skills.