Ambulatory Applications Analyst I: Epic Beacon

Edward Elmhurst Health; Arlington Heights (IL); Hybrid; USD 73,000 - 113,000; Full time

Benefits offered by this job

Incentive pay

Career growth

Medical insurance

Dental insurance

Vision insurance

Tuition reimbursement

Free parking

Wellness program

HSA options

Retirement with match

PTO & holidays

Community involvement opportunities

Job summary

Endeavor Health is seeking an Applications Analyst I to support Ambulatory/Beacon applications in a hybrid, multi-site environment. You will assist in designing, configuring, implementing and testing software solutions for clinical workflows including Epic Beacon.

The role emphasizes incident resolution, documentation, and collaboration with vendor teams while adopting industry best practices and continuous improvement across ambulatory systems.

Qualifications

• Associates degree in computer science, business management or related field.
• 1+ year experience in healthcare IT with Epic Ambulatory or Epic Beacon exposure.
• Knowledge of project management methodologies, Agile, SDLC, ITIL.
• Strong communication, customer service and problem-solving skills.
• Ability to learn quickly and work independently or in a team.

Responsibilities

• Assist in designing, documenting, configuring, implementing and testing software/application solutions.
• Resolve routine incidents and requests, escalating when needed.
• Participate in vendor calls on issues/upgrades.
• Contribute to testing and continuous improvement of processes.
• Prepare documentation, tip sheets and reports for projects.
• Participate in integrated workgroups/projects.
• Stay up to date on trends and innovations in relevant technologies.
• Other duties as assigned

Skills

Communication

Customer service

Independent work

Team collaboration

Analytical thinking

Troubleshooting

Microsoft Office

Education

Associates degree in CS/Business

Tools

Epic Ambulatory

Epic Beacon

Job description

Endeavor Health is seeking an Applications Analyst I to support Ambulatory/Beacon applications in a hybrid, multi-site environment. You will assist in designing, configuring, implementing and testing software solutions for clinical workflows including Epic Beacon.

The role emphasizes incident resolution, documentation, and collaboration with vendor teams while adopting industry best practices and continuous improvement across ambulatory systems.