Ambulatory Access & Workflow Lead

UCLA Health and David Geffen School of Medicine; Charlottesville (VA); Hybrid; USD 48,000 - 97,000; Full time

Benefits offered by this job

Comprehensive Benefits Package

Paid Time Off

Health Savings Plans

Job summary

UVA Health is seeking an Access Implementation Team Lead to shape ambulatory access workflows and scheduling across UVA Health. This hybrid leadership role focuses on guiding sustainability teams, standardizing processes, and ensuring durable access practices with implemented waves across specialties.

You will oversee training, documentation governance, and collaboration with cross-functional teams while leveraging Visio, SharePoint, Smartsheet, Excel, and Word to design and maintain workflows.

Qualifications

• Education: Bachelor’s degree.
• Experience: 1 year of relevant experience.
• Licensure: None.

Responsibilities

• Provide technical guidance and workflow support to Access Operations Liaisons and Access Program Coordinators.
• Review decision trees and scheduling instructions to identify opportunities for standardization, clarity, and operational efficiency.
• Lead training, education, coaching, and onboarding activities for team members supporting access implementation and sustainability.
• Maintain best-practice documentation and ensure resources remain current and actionable.
• Support sustainability and post-implementation workflow needs across specialties.

Education

Bachelor's degree

Job description

UVA Health is seeking an Access Implementation Team Lead to shape ambulatory access workflows and scheduling across UVA Health. This hybrid leadership role focuses on guiding sustainability teams, standardizing processes, and ensuring durable access practices with implemented waves across specialties.

You will oversee training, documentation governance, and collaboration with cross-functional teams while leveraging Visio, SharePoint, Smartsheet, Excel, and Word to design and maintain workflows.