Ambulatory Access & Scheduling Specialist

UC Health; Indianapolis (IN); On-site; USD 32,000 - 42,000; Full time

Job summary

UC Health is seeking an Ambulatory Access Center Representative to assist patients by scheduling appointments and completing registration for ambulatory services. The role requires strong customer service, attention to detail, and solid communication skills to ensure accurate information flow.

No prior experience is required, making this an ideal entry point in a busy healthcare call center environment. Education: high school diploma or GED is required.

Qualifications

• Excellent customer service skills and attitude.
• Ability to work under pressure in a fast paced Call Center.
• Knowledge of medical terminology.
• Excellent attention to detail.
• Excellent written and oral communication skills.

Responsibilities

• Provide scheduling support and appointment information to ambulatory patients.
• Schedule appointments and complete registration for identified departments.

Skills

Customer Service

Communication

Medical Terminology

Attention to Detail

Call Center

Education

High school diploma or GED

Job description

UC Health is seeking an Ambulatory Access Center Representative to assist patients by scheduling appointments and completing registration for ambulatory services. The role requires strong customer service, attention to detail, and solid communication skills to ensure accurate information flow.

No prior experience is required, making this an ideal entry point in a busy healthcare call center environment. Education: high school diploma or GED is required.