Ambassador Services Coordinator

SeaWorld; Tampa (FL); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Free park admission

Admission discounts for family/friends

Food/merchandise discounts

Scholarship opportunities

Exclusive employee events

Job summary

SeaWorld Parks & Entertainment is seeking an Ambassadors team member to greet new hires, issue IDs, and coordinate orientation. You will help manage uniforms, nametags, and perks while ensuring a smooth onboarding experience for staff in a fast-paced outdoor environment.

Applicants should have 1+ year of customer service, strong communication, and proficiency with MS Office. Lifting and outdoor duties are part of the role, with flexible scheduling and a preference for a valid driver's license.

Qualifications

• One or more years of customer service experience.
• Must be at least 18 years old.
• Excellent communication and interpersonal skills.
• Microsoft Office proficiency and the ability to learn new computer systems.
• Ability to multi-task and adapt in a fast-paced environment.
• Able to work outdoors and in all weather conditions.
• Flexibility in scheduling.
• State driver’s license preferred.
• Ability to stand for the entire shift.
• Ability to push/pull at least 35 lbs and lift up to 50 lbs.
• Comfortable with heights.

Responsibilities

• Welcome Ambassadors and prepare them for their first day, including name tags and IDs.
• Coordinate new hire orientation participation.
• Issue Ambassador perks and manage related paperwork.
• Receive, sort and stock new items using the inventory system.
• Stock shelves and workstations; manage uniforms and nametags.
• Maintain spreadsheets tracking charges for lost items and IDs.

Skills

Customer service

Communication

MS Office

Multi-tasking

Outdoor work

Scheduling

Driver's license

Stand for shift

Lifting 50 lbs

Heights awareness

Tools

Inventory system

Job description

Busch Gardens is a place of thrills, fun and positive, lasting memories. And that’s just what its like to work here! As a key member of our team, you’ll play a major role in bringing happiness and excitement to people from around the world. If you’re dedicated, dependable and driven to deliver exceptional guest service, this is a place for you!

What you get to do:

Welcome new Ambassadors to the team and make sure they’re ready to hit the ground (or water) running on their first day. This involves creating name tags and issuing employee ID badges as well as coordinating their participation in new hire orientation. You will also:

• Communicate and assist with issuance of Ambassador perks
• Complete paperwork for loaning additional uniforms to Ambassadors
• Receive, sort, and stock new items utilizing our inventory management system
• Stock shelves and workstations
• Distribute, exchange and replace Ambassador uniforms
• Maintain spreadsheets to track charges for lost uniforms, nametags and ID cards

What it takes to succeed:

• One or more years of customer service experience
• Must be least 18 years old
• Excellent communication and interpersonal skills
• Microsoft Office proficiency and the ability to learn new computer systems
• Ability to multi-task and adapt to changes in a fast-paced work environment
• Ability to work outdoors and in all weather conditions
• Scheduling flexibility
• State driver’s license preferred
• Ability to stand for entire shift
• Ability to push/pull at least 35 lbs. and lift up to 50 lbs.
• Comfortable with heights

The perks of the position: Ambassadors will enjoy a fun, fast-paced environment, and great teammates, as well as:

• FREE park admission
• Discounts on park admission tickets and passes for family and friends
• Park discounts on food, merchandise, etc.
• Scholarship opportunities
• Exclusive employee events and giveaways

EEO Employer:

SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, SEX, NATIONAL ORIGIN, SEXUAL ORIENTATION, PREGNANCY, GENDER IDENTITY OR EXPRESSION, DISABILITY OR COVERED VETERAN STATUS.