Office Coordinator

SeaWorld Parks & Entertainment; Tampa (FL); On-site; USD 16,000 - 23,000; Full time

Benefits offered by this job

Free park admission

Discounts on park tickets

Park discounts on food

Scholarship opportunities

Exclusive employee events

Job summary

SeaWorld Parks & Entertainment's Busch Gardens Tampa is seeking an Administrative Support role to help deliver top-notch guest service. You will handle calls, maintain files, assist with scheduling, and support department records to keep park operations running smoothly.

The ideal candidate has strong communication and organizational skills, SAP/Office familiarity, and at least 1 year of office experience. A high school diploma and valid Florida driver’s license are required.

Qualifications

• 1 year experience in an office environment providing administrative support preferred.
• Strong teamwork, multi-tasking and guest service skills.
• High school diploma or equivalent required.
• Valid Florida driver’s license required.
• Computer skills including Microsoft Office; ability to create PowerPoint and Excel documents.
• Knowledge of SAP purchasing, work order system, and financial input/reporting preferred.

Responsibilities

• Handle incoming and outgoing calls and respond to inquiries with excellent guest service.
• Maintain department files according to guidelines.
• Assist in ambassador records, timekeeping, and employee status forms.
• Process department purchase requisitions and check requests; assist with expense reports.
• Assist as a scheduler within management parameters.

Skills

Guest service

Teamwork

Multi-tasking

Communication

Analytical skills

Organizational skills

Education

High school diploma or equivalent

Tools

SAP

Microsoft Office

Job description

Busch Gardens is a place of thrills, fun and positive, lasting memories. And that's just what it’s like to work here! As a key member of our team, you’ll play a major role in bringing happiness and excitement to people from around the world. If you’re dedicated, dependable and driven to deliver exceptional guest service, this is a place for you!

Compensation: $14 per hour

What You Get To Do

• Handle incoming and outgoing calls
• Respond to inquiries related to the department and the park, via phone, email, letter or in person, while providing excellent guest service to both internal and external customers
• Maintain department files according to department and company guidelines
• Assist in the maintenance of ambassador records, which could include departmental employee files, timekeeping records, and employee status forms
• Complete department purchase requisitions and check requests. Able to assist with expense reports as requested.
• Assist the department as a scheduler within the parameters management provides.
• Create work orders, and ensure they reach completion with General Services. This includes equipment repairs with outside vendors such as Coke, ICEE, etc.
• Assist leadership in compiling and analyzing data
• Assist with other department positions as business levels require, to include working in the park
• Other duties as assigned.

What It Takes To Succeed

• 1 year experience working in an office environment providing administrative support preferred
• Strong teamwork, multi-tasking and guest service skills
• High school diploma or equivalent
• Valid Florida driver’s license
• Computer skills to include knowledge of Microsoft Office applications, including the ability to successfully build Power Point presentations and create excel worksheets
• Must possess general computer system knowledge to be able to quickly become proficient in area specific software, i.e., SAP. Knowledge or experience with SAP purchasing, work order system, and financial input and reporting preferred
• Working knowledge of office equipment to include copier, scanner, fax machine etc.
• Must have excellent written and verbal communication skills to include appropriate grammar usage
• Must be able to answer multi-line phones and have excellent phone etiquette skills
• Must be able to multi-task and adapt to changes in a fast-paced work environment
• Excellent organizational and prioritization skills
• Analytical skills
• Ability to walk and stand for long periods of time in extreme weather conditions
• Ability to lift, push, and pull 25 lbs.
• Scheduling flexibility to work a schedule that includes weekends, evenings, and holidays

The perks of the position: Ambassadors will enjoy a fun, fast-paced environment, and great teammates, as well as:

• FREE park admission
• Discounts on park admission tickets and passes for family and friends
• Park discounts on food, merchandise, etc.
• Scholarship opportunities
• Exclusive employee events and giveaways

EEO Employer

SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, SEX, NATIONAL ORIGIN, SEXUAL ORIENTATION, PREGNANCY, GENDER IDENTITY OR EXPRESSION, DISABILITY OR COVERED VETERAN STATUS.