Ambassador Services Coordinator

SeaWorld Parks & Entertainment; Williamsburg (VA); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Free park admission

Discounts on park admission tickets or

Park discounts on food, merchandise, &

Scholarship opportunities

Exclusive employee events and perks

Job summary

Busch Gardens Williamsburg is seeking a part-time Ambassador Services Coordinator to greet ambassadors and guests, manage uniform requests, and assist with sewing and alterations. The role blends sewing duties with counter work, requiring friendly service and attention to detail.

You will measure uniforms, process transactions, and maintain inventory while upholding safety standards in a fast-paced park environment.

Qualifications

• 18 years of age or older.
• Exceptional customer service.
• Strong attention to detail and multitasking.
• Understand basic computer programs (Outlook, Excel, database programs).
• Ability to work in a dynamic work environment with people from a diversity of backgrounds.
• Flexible availability, including weekends and holidays.
• Able to lift, push and pull a minimum of 30 pounds several times throughout a scheduled shift, this includes overhead lifting/reaching.
• Climb ladders and stand for long periods of time.

Responsibilities

• Greet ambassadors and guests in a friendly, professional manner.
• Answer questions and resolve issues politely and efficiently.
• Assist ambassadors with uniform requests, including online orders.
• Measure and fit uniforms according to needs.
• Meet time-sensitive demands of ambassadors and park operations.
• Update stock levels and uniform information in inventory system.
• Hem pants and repair uniform items using sewing machines or hand sewing.
• Launder, fold and sort uniform pieces by size.
• Operate a register and process credit/debit transactions.
• Keep assigned areas clean and organized.
• Practice safe work habits including ladder safety and proper lifting.
• Perform other duties as assigned by management.

Skills

Customer service

Multitasking

Basic computer skills

Flexible availability

Cash handling

Tools

Outlook

Excel

Database programs

Job description

Busch Gardens is a place of thrills, fun and positive, lasting memories. And that's just what its like to work here! As a key member of our team, you'll play a major role in bringing happiness and excitement to people from around the world. If you're dedicated, dependable and driven to deliver exceptional guest service, this is a place for you!

Part-Time Ambassador Services Coordinator

Busch Gardens Williamsburg

Busch Gardens Williamsburg is looking for an Ambassador Services Coordinator to help us uniform both BGW and WCUSA Ambassadors. An ideal candidate would possess proficient sewing skills, with the ability to hem pants and repair uniform items when necessary. Candidates will split their time between sewing and working at the counter.

What You Get To Do

• Enthusiastically greet and interact with all Ambassadors and their guests
• Answer questions and resolve issues politely and professionally
• Assist new and current Ambassadors with uniform requests, including orders submitted online
• Measure and fit uniforms according to Ambassador’s needs
• Work under time constraints to meet reasonable demands of Ambassadors and/or operation of the parks
• Accept deliveries, update stock levels and uniform information in inventory tracking database
• Hem pants and repair uniform items when necessary, working with sewing machines and sewing by hand when necessary
• Launder, fold and sort uniform pieces by size
• Operate a register, and accurately process credit/debit only transactions
• Keep all assigned areas clean and organized
• Practice safe work habits including the use of ladders and proper lifting techniques
• Other duties assigned by management

What It Takes To Succeed

• Must be 18 years of age or older
• Exceptional customer service
• Strong attention to detail and multitasking
• Understand basic computer programs (outlook, excel, database programs)
• Ability to work in a dynamic work environment with people from a diversity of backgrounds
• Flexible availability, including weekends and holidays
• Able to lift, push and pull a minimum of 30 pounds several times throughout a scheduled shift, this includes overhead lifting/reaching
• Climb ladders and stand for long periods of time
• Flexibility to perform varied duties

Compensation: 12.77 USD

The perks of the position: Ambassadors will enjoy a fun, fast-paced environment, and great teammates, as well as:

• FREE park admission
• Discounts on park admission tickets and passes for family and friends
• Park discounts on food, merchandise, etc.
• Scholarship opportunities
• Exclusive employee events and giveaways

EEO Employer

SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, SEX, NATIONAL ORIGIN, SEXUAL ORIENTATION, PREGNANCY, GENDER IDENTITY OR EXPRESSION, DISABILITY OR COVERED VETERAN STATUS.