AM Server, Serliana Café - Luxury Hotel Experience

InterContinental Hotels Group; Indianapolis (IN); On-site; USD 20,664,000 - 24,796,800; Full time

Benefits offered by this job

Uniform provided

Room discounts

Training opportunities

Employee benefits

Job summary

The InterContinental Indianapolis is seeking a Serliana Café Restaurant Server to provide guests with exceptional service, explain specials, and take orders with a friendly, knowledgeable approach. You’ll become familiar with the menu, ingredients, and wine pairings to guide guests confidently.

This role requires physical stamina for lifting and being on your feet, flexibility for nights, weekends and holidays, and adherence to local food handling standards.

Qualifications

• Must provide excellent guest service and maintain a welcoming demeanor.
• Able to read and write clearly; perform basic math for checks and totals.
• Must be flexible to work nights, weekends, and holidays.
• Compliance with local food handling and alcohol serving laws; fluent in local language.

Responsibilities

• Provide guests with exceptional service to achieve high customer satisfaction.
• Review the menu and become familiar with items, ingredients, substitutions, sauces, and wine pairings.
• Greet guests, explain specials, take orders, and communicate with kitchen/bar for accuracy.
• Set up and maintain clean stations; prepare checks and close out guest checks in a timely manner.
• Anticipate guest needs and uphold cleanliness standards throughout service.

Skills

Customer service

Reading & writing

Communication

Flexibility

AM availability

Teamwork

Physical stamina

Job description

The InterContinental Indianapolis is seeking a Serliana Café Restaurant Server to provide guests with exceptional service, explain specials, and take orders with a friendly, knowledgeable approach. You’ll become familiar with the menu, ingredients, and wine pairings to guide guests confidently.

This role requires physical stamina for lifting and being on your feet, flexibility for nights, weekends and holidays, and adherence to local food handling standards.