Allentown Branch Manager: Lead Team & Elevate Service

QNB Bank; Allentown, Northern (Lehigh County, KY); Hybrid; USD 70,000 - 100,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k)

Life Insurance

Health Savings Account

Flexible Spending Account

Competitive Salary

Paid Time Off

Job summary

QNB Bank is seeking a Branch Manager for its Allentown Office to lead a dynamic team and uphold exceptional customer service. You will oversee daily operations, mentor staff, and drive performance while ensuring regulatory compliance.

In this role, you will engage customers, resolve issues, and implement sales strategies to grow business. You will participate in community outreach and foster a collaborative, energetic team environment that reflects our values.

Qualifications

• Five+ years of leadership/supervisory experience in a financial institution.
• College or equivalent level courses in business, banking, or related areas.
• Compliance with SAFek Mortgage Licensing Act 2008 and background checks.

Responsibilities

• Oversee daily branch operations and ensure a customer-focused environment.
• Mentor and develop branch staff, promote teamwork and professional growth.
• Engage with customers to address needs and resolve issues promptly.
• Monitor branch performance metrics and implement improvement strategies.
• Ensure compliance with bank policies and regulatory requirements.
• Participate in community outreach and strengthen brand presence.

Skills

Leadership

Interpersonal skills

Decision making

Communication

Organizational skills

Sales strategy

Customer service

Education

College courses in business/banking

Notary & Medallion Certification

Job description

QNB Bank is seeking a Branch Manager for its Allentown Office to lead a dynamic team and uphold exceptional customer service. You will oversee daily operations, mentor staff, and drive performance while ensuring regulatory compliance.

In this role, you will engage customers, resolve issues, and implement sales strategies to grow business. You will participate in community outreach and foster a collaborative, energetic team environment that reflects our values.