Branch Operations Leader & Team Coach

QNB Bank; Quakertown (Bucks County); On-site; USD 50,000 - 70,000; Full time

Job summary

QNB Bank is hiring an Assistant Branch Manager for their Quakertown location. The ideal candidate will support the Branch Manager in leading operations, delivering exceptional customer service, and fostering community relationships.

This role requires strong leadership capabilities, a commitment to coaching staff, and compliance with banking regulations. Candidates should have a high school diploma and supervisory experience in a financial organization.

Qualifications

• Requires previous supervisory experience (one year or more).
• Minimum of three years of progressively responsible experience within a financial organization.
• Must fulfill QNB compliance in operations and security procedures.

Responsibilities

• Support the Branch Manager in daily operations and staff supervision.
• Build strong customer relationships while providing exceptional service.
• Conduct staff training and ensure compliance with banking policies.

Skills

Customer Service

Team Leadership

Sales Coaching

Conflict Resolution

Education

High School diploma or equivalent

Vocational training or some college courses preferred

Job description

QNB Bank is hiring an Assistant Branch Manager for their Quakertown location. The ideal candidate will support the Branch Manager in leading operations, delivering exceptional customer service, and fostering community relationships.

This role requires strong leadership capabilities, a commitment to coaching staff, and compliance with banking regulations. Candidates should have a high school diploma and supervisory experience in a financial organization.