Aisles Online Service Lead — Night & Weekend Shifts

Hy-Vee; Urbandale (IA); In loco; USD 17.000 - 25.000; Tempo pieno

Descrizione del lavoro

Hy-Vee in Urbandale, IA is seeking an Aisles Online Service Lead to oversee daily operations, supervise staff, and ensure orders are fulfilled accurately and on time. Night and weekend shifts are required, with a focus on delivering a friendly, helpful experience to every customer.

You will train new employees, manage performance, and coordinate with store leadership to maintain safe, organized work areas in a fast-paced retail environment.

Competenze

• Leadership experience in a fast-paced retail setting.
• Strong customer-service orientation with problem-solving skills.
• Ability to manage labor and workflow to optimize efficiency.

Mansioni

• Deliver outstanding customer service by greeting customers warmly and resolving concerns.
• Supervise Aisles Online staff, organize labor for efficiency, and control costs.
• Train new employees and conduct performance reviews.
• Maintain in-house quality control and safe, clean work areas.
• Communicate labor needs and issues with supervisors and leadership.

Conoscenze

Leadership

Customer service

Labor planning

Quality control

Communication

Organization

Discretion

Formazione

High school diploma or equivalent

Descrizione del lavoro

Hy-Vee in Urbandale, IA is seeking an Aisles Online Service Lead to oversee daily operations, supervise staff, and ensure orders are fulfilled accurately and on time. Night and weekend shifts are required, with a focus on delivering a friendly, helpful experience to every customer.

You will train new employees, manage performance, and coordinate with store leadership to maintain safe, organized work areas in a fast-paced retail environment.