Aisles Online Fulfillment Lead

Hy-Vee, Inc.; Quincy (MA); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Daytime Shifts

Job summary

Hy-Vee, Inc. in Quincy, MA is seeking an Aisles Online Manager to oversee planning, staffing, and day-to-day operations of the store’s online shopping fulfillment. You’ll lead a team, resolve customer service issues, and continuously seek improvements to deliver a seamless shopping experience.

The role emphasizes strong organization, leadership, and a passion for customer service. Daytime shifts are required, with a focus on on-time fulfillment and maintaining food safety standards within the

Qualifications

• High school diploma or equivalent preferred.
• Strong computer and internet skills required.

Responsibilities

• Deliver outstanding customer service and resolve issues.
• Oversee order fulfillment from start to finish for online orders.
• Recruit, train, schedule, and develop department employees to maintain a high-performing team.
• Provide ongoing education on policies and procedures.

Skills

Leadership

Customer service

Team development

Communication

Multitasking

Education

High school diploma or equivalent

Tools

Computer skills

Job description

Hy-Vee, Inc. in Quincy, MA is seeking an Aisles Online Manager to oversee planning, staffing, and day-to-day operations of the store’s online shopping fulfillment. You’ll lead a team, resolve customer service issues, and continuously seek improvements to deliver a seamless shopping experience.

The role emphasizes strong organization, leadership, and a passion for customer service. Daytime shifts are required, with a focus on on-time fulfillment and maintaining food safety standards within the