Aisles Online Fulfillment Lead

hyvee; Goodview (MN); Presencial; USD 23.000 - 29.000; Jornada completa

Descripción de la vacante

Hy-Vee’s Aisles Online Manager will oversee the planning, staffing, and day-to-day operations of the store’s online shopping fulfillment, ensuring every order is picked, packed, and delivered on time and to a high standard. You’ll lead your team, resolve customer service issues, and continually improve the customer experience.

You should be a strong organizer and natural leader, thriving in a fast-paced environment while delivering a seamless, friendly shopping experience for customers both

Formación

• High school diploma or equivalent preferred.
• Strong computer and internet skills required.

Responsabilidades

• Deliver outstanding customer service by greeting customers warmly and addressing their needs.
• Oversee the order fulfillment process from start to finish, ensuring on-time fulfillment.
• Recruit, train, schedule, and develop department employees to maintain a high-performing team.
• Provide ongoing education to employees regarding new policies, procedures, and best practices.
• Ensure all food safety guidelines are followed and products are kept at proper temperature.

Conocimientos

Customer service

Leadership

Communication

Problem solving

Computer literacy

Organizational skills

Discretion with confidential data

Educación

High school diploma or equivalent

Herramientas

Word processing

Spreadsheet

Email applications

Job-specific programs

Descripción del empleo

Hy-Vee’s Aisles Online Manager will oversee the planning, staffing, and day-to-day operations of the store’s online shopping fulfillment, ensuring every order is picked, packed, and delivered on time and to a high standard. You’ll lead your team, resolve customer service issues, and continually improve the customer experience.

You should be a strong organizer and natural leader, thriving in a fast-paced environment while delivering a seamless, friendly shopping experience for customers both