Airside Guest Experience Pro - Private Aviation

Signature Aviation; Norfolk (VA); Vor Ort; USD 36.000 - 60.000; Vollzeit

Benefits dieser Stelle

Medical insurance

Dental & Vision Insurance

401(k)

Paid time off

Tuition reimbursement

Employee discounts

Training and development

Zusammenfassung

Signature Aviation in Norfolk, VA seeks an Airside Experience Specialist to deliver a seamless, personalized experience for guests and aircraft. You will blend hospitality with hands-on ground support, working nights, weekends and holidays outdoors around active aircraft.

Responsibilities include fueling, de-icing, towing, catering, and passenger transportation while maintaining safety and service standards in a luxury terminal environment.

Qualifikationen

• High School Diploma or GED
• Minimum of 18 years of age
• Ability to pass background checks and airport badge requirements
• Legally authorized to work in the U.S.
• Excellent vision and coordination for aircraft movement and fuel inspection
• Valid state driver’s license; CDL may be required in some locations
• Three to six months in aviation, customer service, or related field preferred

Aufgaben

• Work as part of a team to conduct airside operations safely and efficiently following SOPs
• Collaborate with guests, clients, vendors, and crewmembers to meet service needs (fueling, de-icing, lavatory, ground power, water, parking, marshalling, wing walking, catering, towing)
• Prepare for aircraft arrivals/departures and address safety concerns promptly
• Operate and drive ground service equipment (fuel trucks, de-icing trucks, GSE, tugs, stair trucks)
• Load/unload luggage and cargo to/from aircraft or PAT/guest vehicle
• Provide professional guest service with a positive attitude at all times

Kenntnisse

Hospitality

Ground support

Customer service

Communication

Safety awareness

Multitasking

Teamwork

Ausbildung

High School diploma

Jobbeschreibung

Signature Aviation in Norfolk, VA seeks an Airside Experience Specialist to deliver a seamless, personalized experience for guests and aircraft. You will blend hospitality with hands-on ground support, working nights, weekends and holidays outdoors around active aircraft.

Responsibilities include fueling, de-icing, towing, catering, and passenger transportation while maintaining safety and service standards in a luxury terminal environment.