Airside Experience Specialist

Signature Aviation; Roanoke (VA); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

401(k)

Critical Illness, Hospital Indemnity &

Identity Theft and Legal Services

Paid time off

Tuition reimbursement

Training and Development

EAP & Perks

Job summary

Signature Aviation in Roanoke, VA is seeking an Airside Experience Associate to deliver safe, efficient, and guest-focused service in the private aviation environment. You will handle baggage, cargo, and freight, monitor access points, and support ramp operations to ensure a seamless guest journey.

The role requires flexibility for night, weekend, and holiday shifts, outdoor/indoor conditions near active aircraft, and a commitment to safety and teamwork.

Qualifications

• High School Diploma or GED required.
• Must be 18 years of age or older.
• Ability to pass company background checks and airport security requirements.
• Must be legally authorized to work in the United States.
• Must possess a valid state driver’s license.
• Must be able to follow directions from supervisor/management.

Responsibilities

• Load and unload baggage, freight, and cargo and transfer packages between planes or other transport.
• Operate and drive ground service equipment such as tugs, trucks, conveyors, and other freight handling gear.
• Conduct ID checks for flight crews, passengers, visitors and vendors entering the terminal or AOA.
• Monitor facilities including street side, parking, terminal, hangars and AOA.
• Support Airside Experience Specialists to ensure a top guest experience (ground power, potable water, wing walking, chocks, stairs/jetway).
• Stop work for unsafe conditions and report concerns to management.
• Maintain safe, clean, and secure ramps and operations.
• Create accurate records of time worked and services performed.

Skills

Guest service

Hospitality

English proficiency

Safety awareness

Multitasking

Team player

Computer skills

Education

High School Diploma or GED

Job description

Signature Aviation in Roanoke, VA is seeking an Airside Experience Associate to deliver safe, efficient, and guest-focused service in the private aviation environment. You will handle baggage, cargo, and freight, monitor access points, and support ramp operations to ensure a seamless guest journey.

The role requires flexibility for night, weekend, and holiday shifts, outdoor/indoor conditions near active aircraft, and a commitment to safety and teamwork.