Airside Experience Concierge

Signature Aviation; Winston-Salem (NC); On-site; USD 42,000 - 68,000; Full time

Benefits offered by this job

Medical insurance

401(k)

Paid time off

Tuition reimbursement

Training programs

Job summary

Signature Aviation in Winston-Salem, NC, seeks an Airside Experience Specialist to blend hospitality with hands-on operations, delivering a seamless, personalized experience from wheels down to wheels up. You will operate ground service equipment and coordinate with guests, crew, and aircraft teams to ensure safe, efficient service in outdoor airport environments.

The role requires schedule flexibility including nights, weekends and holidays, excellent guest service, and a proactive safety

Qualifications

• High School Diploma or GED required.
• Minimum 18 years of age.
• Must pass background checks and airport security requirements.
• Legally authorized to work.
• Valid state driver’s license; CDL may be required where applicable.

Responsibilities

• Perform airside operations safely and efficiently following SOPs.
• Collaborate with guests, crew, vendors and aircraft teams to meet service needs.
• Proactively prepare for arriving/departing aircraft and report safety concerns.
• Operate ground service equipment (fuel trucks, de-icing trucks, GPUs, tugs, etc.).
• Provide professional guest service and safe transportation when required.

Skills

Guest service

Multitasking

English communication

Team collaboration

Problem solving

Education

High School Diploma

GED

Tools

Ground service equipment

Job description

Signature Aviation in Winston-Salem, NC, seeks an Airside Experience Specialist to blend hospitality with hands-on operations, delivering a seamless, personalized experience from wheels down to wheels up. You will operate ground service equipment and coordinate with guests, crew, and aircraft teams to ensure safe, efficient service in outdoor airport environments.

The role requires schedule flexibility including nights, weekends and holidays, excellent guest service, and a proactive safety