Airside Experience Concierge

Signature Aviation; San Jose (CA); On-site; USD 29,000 - 36,000; Full time

Benefits offered by this job

Medical insurance

401(k)

Paid time off

Tuition reimbursement

Training and Development

Employee Assistance Program

Job summary

Signature Aviation seeks an Airside Experience Specialist to greet guests, crew and aircraft, delivering a seamless, personalized experience from wheels down to wheels up. You will blend hospitality with hands-on operational support in a fast-paced, luxury-focused environment and be comfortable outdoors around active aircraft.

In this role you will operate ground service equipment, coordinate with team members, and maintain safety while providing exceptional guest service, with schedule

Qualifications

• High school diploma or GED.
• Must be 18+ and legally eligible to work in the U.S.
• Ability to pass background checks, drug tests, and airport badge requirements.
• Valid state driver’s license; CDL may be required in some locations.
• Ability to work nights, weekends, holidays, and outdoors around aircraft.

Responsibilities

• Operate ground service equipment and perform aircraft ground services.
• Provide professional guest service while maintaining safety.
• Coordinate with team, guests, vendors, and crew to meet service needs.
• Prepare for arriving/departing aircraft and report safety concerns.
• Maintain clean, safe ramps and operate fuel handling tasks.

Skills

Hospitality mindset

Guest service

Communication in English

Safety awareness

Education

High School Diploma / GED

Tools

Ground support equipment operation

Fuel handling equipment

Job description

Signature Aviation seeks an Airside Experience Specialist to greet guests, crew and aircraft, delivering a seamless, personalized experience from wheels down to wheels up. You will blend hospitality with hands-on operational support in a fast-paced, luxury-focused environment and be comfortable outdoors around active aircraft.

In this role you will operate ground service equipment, coordinate with team members, and maintain safety while providing exceptional guest service, with schedule