Airside Concierge & Ground Services Expert

Signature Aviation; Midland (TX); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical/prescription drug, dental, and

Health Savings Account

401(k)

Paid time off

Tuition reimbursement

Job summary

Signature Aviation in Midland, TX seeks an Airside Experience Specialist to deliver a seamless, luxurious guest experience while performing hands-on ground services around active aircraft.

You will operate ground service equipment, coordinate with guests and crew, and ensure safety and efficiency from wheels down to wheels up, including nights, weekends and holidays.

Join a team that values hospitality, safety, and professional conduct in an outdoor aviation environment.

Qualifications

• High School Diploma or GED.
• Minimum of 18 years of age.
• Able to pass background checks and airport compliance requirements.
• Authorized to work in the U.S.
• Good vision and coordination for directing aircraft and inspecting fuel.
• Valid driver's license; CDL may be required locally.
• Must follow directions and maintain safety.

Responsibilities

• Work with team to conduct airside operations safely and efficiently per SOPs.
• Collaborate with guests, clients, vendors, and crew to meet service needs (fueling, de-icing, lavatory, power, water, parking, towing, etc.).
• Prepare for arriving/departing aircraft and address safety concerns promptly.
• Operate ground service equipment (fuel trucks, de-icing trucks, GPU, tugs, stairs).
• Load/unload luggage and cargo to/from aircraft and guest vehicles.
• Provide professional guest service and a positive attitude at all times.
• Offer safe shuttle transportation for guests and luggage as needed.
• Maintain clean and secure ramps and operations; manage fuel inventory and documentation.

Skills

Guest service

English language

Math basics

Physical ability

Critical thinking

Interpersonal skills

Multitasking

Computer skills

Task management

Education

High School Diploma/GED

Job description

Signature Aviation in Midland, TX seeks an Airside Experience Specialist to deliver a seamless, luxurious guest experience while performing hands-on ground services around active aircraft.

You will operate ground service equipment, coordinate with guests and crew, and ensure safety and efficiency from wheels down to wheels up, including nights, weekends and holidays.

Join a team that values hospitality, safety, and professional conduct in an outdoor aviation environment.