Airside Guest Experience Lead – Private Aviation

Signature Aviation; Austin (TX); Presencial; USD 40 000 - 64 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

401(k)

Health insurance

Tuition reimbursement

Training and Development

Employee Assistance Program

Resumo da oferta

Signature Aviation in Austin, TX seeks an Airside Experience Specialist to deliver a seamless, hospitality-driven guest experience while supporting core aircraft ground services. You will work outdoors around active aircraft, operating equipment and coordinating with teams to ensure safety and timely service.

The role requires schedule flexibility, including nights, weekends and holidays, with a service-first mindset and strong communication. Training and benefits are provided.

Qualificações

• High School Diploma or GED required.
• Minimum 18 years of age.
• Able to pass background checks and airport security requirements.
• Legally authorized to work in the United States.
• Valid state driver’s license; CDL may be required locally.
• Excellent eyesight and color vision for inspecting aviation fuel.
• Preferred: 3–6 months experience in aviation or customer service.

Responsabilidades

• Work with a team to perform airside operations safely per SOPs.
• Support fueling, de-icing, lavatory, ground power and potable water services, parking, marshalling, towing.
• Prepare for arriving/departing aircraft and identify safety concerns.
• Operate ground service equipment (fuel trucks, de-icing trucks, GPU, tugs, stairs).
• Provide professional guest service and safe transportation in shuttle operations.
• Maintain ramps and perform fuel handling and related documentation.
• Follow security and emergency procedures and report hazards.

Conhecimentos

Guest service

Communication

Safety awareness

Teamwork

Multitasking

Color vision

Driving license

Operational support

Formação académica

High School Diploma or GED

Descrição da oferta de emprego

Signature Aviation in Austin, TX seeks an Airside Experience Specialist to deliver a seamless, hospitality-driven guest experience while supporting core aircraft ground services. You will work outdoors around active aircraft, operating equipment and coordinating with teams to ensure safety and timely service.

The role requires schedule flexibility, including nights, weekends and holidays, with a service-first mindset and strong communication. Training and benefits are provided.