Airside Concierge & Ground Services Specialist

Signature Aviation; Tampa (FL); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

401(k)

Health benefits

Tuition reimbursement

Training and Development

Employee Assistance Program (EAP) &Per

Job summary

Signature Aviation in Tampa, FL is seeking an Airside Experience Specialist to greet guests, assist crew and manage ground services with a service-first mindset, outdoors around active aircraft. You will operate ground service equipment and coordinate with teams to deliver a seamless, luxury-level experience in a fast-paced environment.

This role requires flexibility, including nights, weekends and holidays, and a commitment to safety, security, and high standards of guest service in a private

Qualifications

• High School Diploma or GED.
• Minimum of 18 years of age.
• Authorized to work in the United States.
• Valid state driver’s license; CDL may be required in some locations.
• Must pass background checks and airport badge requirements.
• Aviation or customer service experience preferred.

Responsibilities

• Support airside operations safely per SOPs.
• Collaborate with guests, clients, vendors and crew to meet service needs.
• Operate ground service equipment (fuel trucks, de-icing, ground power units, tugs, etc.).
• Load/unload luggage and assist with passenger transport.
• Maintain safe, clean ramps and report safety concerns.
• Follow emergency procedures and security protocols.

Skills

Hospitality

Customer service

Teamwork

English proficiency

Safety awareness

Problem solving

Education

High School Diploma or GED

Tools

Ground service equipment

Job description

Signature Aviation in Tampa, FL is seeking an Airside Experience Specialist to greet guests, assist crew and manage ground services with a service-first mindset, outdoors around active aircraft. You will operate ground service equipment and coordinate with teams to deliver a seamless, luxury-level experience in a fast-paced environment.

This role requires flexibility, including nights, weekends and holidays, and a commitment to safety, security, and high standards of guest service in a private