Airport Services Lead — Customer Care & Check-In

Unifi Aviation LLC; Bangor (ME); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Flight privileges

Comprehensive medical, dental, and vision insurance

401(k) plan

Paid time off

Weekly or bi-weekly pay

Exclusive discounts and wellness programs

Job summary

Unifi Aviation LLC is looking for an Airport Customer Service Supervisor in Bangor, Maine. This role involves leading a team of agents to provide exceptional customer service for all aspects of airport operations, including arrivals, ticketing, and check-in.

The ideal candidate will demonstrate strong leadership skills and a commitment to safety. Benefits include flight privileges after 30 days, comprehensive medical coverage for full-time employees, and other perks.

Qualifications

• Must be at least 18 years of age.
• Ability to obtain required credentials from airport or customs authorities.
• Experience in the aviation or ground handling industry preferred.

Responsibilities

• Lead a team of agents in providing customer service.
• Assist passengers with ticketing and check-in processes.
• Monitor and enforce safety protocols during operations.

Skills

Customer service

Team leadership

Problem resolution

Communication skills

Education

High school diploma or GED

Job description

Unifi Aviation LLC is looking for an Airport Customer Service Supervisor in Bangor, Maine. This role involves leading a team of agents to provide exceptional customer service for all aspects of airport operations, including arrivals, ticketing, and check-in.

The ideal candidate will demonstrate strong leadership skills and a commitment to safety. Benefits include flight privileges after 30 days, comprehensive medical coverage for full-time employees, and other perks.