Airport Service Concierge — Elevate the Guest Travel Experience

JSX; Burbank (CA); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Travel benefits

401(k) match

Generous PTO

Job summary

JSX is hiring an Airport Service Concierge in Burbank, CA. You will greet customers, guide them through check-in, security, and boarding, and maintain a lounge environment. Expect a rotating set of duties to keep the day dynamic and rewarding, with a focus on punctuality, professionalism, and service excellence.

This role offers visible impact on the customer journey from arrival to departure and opportunities to grow within airport operations.

Qualifications

• High school diploma or GED.
• Ability to occasionally lift 75+ pounds.
• Intermittent physical activity including bending, reaching, and standing.
• Flexible shifts including early mornings, nights, holidays, and weekends.
• DOT/FAA drug and alcohol screenings may be required.

Responsibilities

• Welcome customers and guide them through check-in, security and boarding.
• Maintain a clean, well-stocked lounge and assist with rotating responsibilities.
• Provide guidance to ensure a smooth, stress-free airport experience.

Skills

Approachable

Customer-focused

Collaborative

Organized

Proactive

Entrepreneurial

Education

High school diploma or GED

Job description

JSX is hiring an Airport Service Concierge in Burbank, CA. You will greet customers, guide them through check-in, security, and boarding, and maintain a lounge environment. Expect a rotating set of duties to keep the day dynamic and rewarding, with a focus on punctuality, professionalism, and service excellence.

This role offers visible impact on the customer journey from arrival to departure and opportunities to grow within airport operations.