Airport Concierge & Customer Experience Specialist

Delux Public Charter, LLC; Teterboro (NJ); On-site; USD 24,000 - 35,000; Full time

Benefits offered by this job

Travel Benefits: Standby travel for me

401(k) match

Generous PTO

Job summary

JSX is hiring an Airport Service Concierge to warmly welcome Customers, guide them through check-in, security, and boarding, and maintain a clean, stocked lounge. Rotate through roles for variety and growth, emphasizing punctuality, professionalism, and service excellence.

The role involves assisting with check-in, boarding, security screening support, and coordinating with crew as needed, with flexible shifts including early mornings, late nights, weekends, and holidays.

Qualifications

• U.S. citizens per federal regulations and able to pass background checks.
• High school diploma or GED required.
• Physical ability to lift 75+ pounds and stand for extended periods.
• Flexible shifts including early mornings, late nights, holidays, and weekends.

Responsibilities

• Greet Customers and assist with check-in and boarding.
• Verify IDs, print boarding passes, and screen luggage for hazards.
• Operate security screening support and communicate with the Ground Security Coordinator.
• Keep the lounge clean and stocked; assist with valet duties when scheduled.

Skills

Customer service

Guest relations

Team collaboration

Organizational skills

Problem solving

Education

High school diploma or GED

Job description

JSX is hiring an Airport Service Concierge to warmly welcome Customers, guide them through check-in, security, and boarding, and maintain a clean, stocked lounge. Rotate through roles for variety and growth, emphasizing punctuality, professionalism, and service excellence.

The role involves assisting with check-in, boarding, security screening support, and coordinating with crew as needed, with flexible shifts including early mornings, late nights, weekends, and holidays.