Airport Concierge & Guest Experience Specialist

Jsx-2; Carlsbad (CA); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Starting compensation $20.00 per hour

Equal opportunity employer

Diversity & inclusion

Job summary

JSX is seeking a customer-focused Airport Concierge to streamline check-ins, maintain a pristine lounge, and manage baggage screening. You will support DOT/FAA safety practices while ensuring on-time performance and exceptional guest experience.

Responsibilities include occasional valet duties, lifting up to 75 pounds, and working early mornings, nights, weekends, and holidays. A high school diploma and 2 years of customer service are required.

Qualifications

• 2+ years of customer service experience.
• Must hold a valid driver's license.
• Knowledge of DOT/FAA guidelines is preferred.
• Ability to lift up to 75 pounds and work flexible shifts.

Responsibilities

• Greet customers and ensure a seamless check-in experience.
• Maintain lounge cleanliness and restock amenities.
• Oversee baggage/passenger screening and safety compliance.
• Assist with valet duties and vehicle handling when required.
• Adhere to time, appearance, and safety standards at all times.

Skills

Customer service

Safety awareness

Communication skills

Professional demeanor

Education

High School Diploma or GED

Tools

Google Business

Microsoft Office

Job description

JSX is seeking a customer-focused Airport Concierge to streamline check-ins, maintain a pristine lounge, and manage baggage screening. You will support DOT/FAA safety practices while ensuring on-time performance and exceptional guest experience.

Responsibilities include occasional valet duties, lifting up to 75 pounds, and working early mornings, nights, weekends, and holidays. A high school diploma and 2 years of customer service are required.