Elite Airport Concierge & Passenger Experience

JSX; Denver (CO); On-site; USD 25,000 - 30,000; Full time

Job summary

JSX is seeking an Airport Service Concierge to greet Customers on arrival, facilitate a smooth check-in, and maintain a clean, stocked lounge with amenities. You may perform valet duties, assist customers in and out of vehicles, and ensure on-time performance and adherence to appearance standards.

You'll verify documents, screening, and safety compliance, monitor the environment for safety, and support security protocols including baggage and passenger screening.

Qualifications

• Remain professional, logical and level headed in all situations.
• Vigilant and aware of surroundings and be present in the moment to recognize and act upon anything unsafe.
• Timeline focused with a high degree of calm urgency.
• Articulate and polished both verbally and visually.
• Knowledge of computer systems such as google business, Microsoft Office
• Computer Savvy

Responsibilities

• Intermittent physical activity including bending, reaching and prolonged periods of standing
• Ability to occasionally lift 75+ pounds
• Must be able to work flexible shifts including early mornings, late nights, holidays and weekends
• All Airport Services Concierges (ASC) are trained as Ground Security Coordinators (GSC)
• Monitoring of operational environment to detect changes that affect Safety and notifying leadership as needed
• Review and ensure compliance with all updated to policies to include, Safety Alerts, Learning Notices, changes to procedures, changes to regulatory standards and local regulatory guidance
• Ensuring personal readiness to conduct safety-sensitive duties at all time and the proactive identification of fatigue, stress or other factors that may prevent a safe execution of duties and removing themselves from duty
• Responsible to ensure personal compliance with all DOT requirements regarding Drug & Alcohol
• Oversee all security protocols & processes, including but not limited to baggage & passenger screening.

Skills

Customer service

Attention to detail

Professionalism

Safety awareness

Communication

Computer literacy

Education

High School Diploma/GED

4 year college degree

Tools

Google business

Microsoft Office

Job description

JSX is seeking an Airport Service Concierge to greet Customers on arrival, facilitate a smooth check-in, and maintain a clean, stocked lounge with amenities. You may perform valet duties, assist customers in and out of vehicles, and ensure on-time performance and adherence to appearance standards.

You'll verify documents, screening, and safety compliance, monitor the environment for safety, and support security protocols including baggage and passenger screening.