Airport Return Agent — Fast, Friendly Service

nationalalamo-erac; Albuquerque (NM); On-site; USD 32,000 - 34,000; Full time

Benefits offered by this job

Paid time off

Employee rental car discounts

401k with matching profit sharing

Health Insurance

Life Insurance

Dental Insurance

Vision Insurance

Training and development

Job summary

Enterprise Mobility is hiring a Return Agent at the Albuquerque Airport (ABQ) to deliver friendly, efficient service during the rental return process. You will greet customers, process returns, and ensure smooth transactions while maintaining a safe, organized lot.

The role offers benefits such as health, dental, vision insurance, 401(k) with matching profit sharing, paid time off, and employee vehicle discounts. Typical schedule includes multiple shifts with weekend coverage.

Qualifications

• Minimum 1 year of customer service retail or administrative support experience.
• Must have a valid driver’s license with no more than 2 moving violations and/or at-fault accidents in the past 3 years.
• No drug or alcohol related conviction on driving record in the past 5 years.
• Authorized to work in the United States and not require sponsorship now or in the future.

Responsibilities

• Greet customers arriving on the lot using prescribed dialogue.
• Assist customers with the rental return process and provide a receipt.
• Identify belongings and lost-and-found items.
• Explain rental charges and provide accurate receipts.
• Assist with transportation to the airport terminal and maintain courtesy.
• Keep the lot organized to facilitate traffic flow.

Skills

Customer service

Valid driver’s license

U.S. work authorization

18+ years old

Schedule flexibility

Education

High School Diploma or GED

Job description

Enterprise Mobility is hiring a Return Agent at the Albuquerque Airport (ABQ) to deliver friendly, efficient service during the rental return process. You will greet customers, process returns, and ensure smooth transactions while maintaining a safe, organized lot.

The role offers benefits such as health, dental, vision insurance, 401(k) with matching profit sharing, paid time off, and employee vehicle discounts. Typical schedule includes multiple shifts with weekend coverage.