Exit Booth Agent - Fast, Friendly Car Rental Concierge

National Car Rental; Albuquerque (NM); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Paid time off

Employee rental car discounts

401k with matching profit sharing

Health Insurance

Life Insurance

Dental Insurance

Vision Insurance

Training and development

Job summary

National Car Rental at Albuquerque International Sunport is seeking an Exit Booth Agent to deliver friendly, efficient service at the airport rental counter. You will greet customers, process rental documents, verify vehicle information, and assist Emerald Aisle members with options and directions from the booth.

This full-time position includes a 6am-3pm schedule, paid time off, employee rental discounts, a retirement plan with matching profit sharing, health and life, dental and vision

Qualifications

• High School Diploma or GED required.
• Minimum 1 year customer service retail or administrative experience.
• Valid driver’s license with no more than 2 moving violations and/or at-fault accidents in past 3 years.
• No drug or alcohol related conviction on driving record in past 5 years.
• Authorized to work in the United States without company sponsorship now or in the future.
• Must be at least 18 years old.
• Able to work the 6am-3pm schedule listed in the job description.

Responsibilities

• Prepare all rental documents accurately and completely.
• Verify car information and VIN number for security and car control.
• Provide additional service to Emerald Aisle members by offering our refueling option.
• Maintain the appearance of the Exit Booth and surrounding areas to present a neat and orderly image.
• Ensure that Exit Booth is stocked with appropriate supplies to meet customer needs.
• Provide all customers with undivided attention while assisting at the exit booth.
• Greet all customers with eye contact and a friendly hello.
• Thank customers at the conclusion of all transactions.
• Assist customers with directions, maps and local information; resolve issues as needed.
• Perform other customer service related duties to meet service levels.
• Seek to improve job performance through self-assessment and training.
• Maintain reliable attendance and punctuality.
• Perform miscellaneous duties as assigned.

Skills

Customer service

Retail experience

Administrative support

Education

High School Diploma or GED

Job description

National Car Rental at Albuquerque International Sunport is seeking an Exit Booth Agent to deliver friendly, efficient service at the airport rental counter. You will greet customers, process rental documents, verify vehicle information, and assist Emerald Aisle members with options and directions from the booth.

This full-time position includes a 6am-3pm schedule, paid time off, employee rental discounts, a retirement plan with matching profit sharing, health and life, dental and vision