Airport Passenger Services Lead

Menzies Aviation; Charlotte (NC); On-site; USD 30,000 - 40,000; Full time

Job summary

Menzies Aviation is seeking a Passenger Service Agent in Charlotte, NC. This role involves assisting passengers with check-ins, gate information, and baggage claims while maintaining a positive attitude. Candidates should have a high school diploma, effective communication skills, and the ability to handle pressure in a fast-paced environment.

Your responsibilities will include operating self-service kiosks and ensuring organized work areas. Menzies Aviation is committed to diversity and inclusion and encourages applicants from all backgrounds.

Qualifications

• Ability to carry out instructions in written or oral form.
• Ability to read, write, and speak English proficiently.
• Able to stand for long periods of time.

Responsibilities

• Assist passengers with check-ins and baggage claims.
• Host self-service kiosks and verify passengers’ documents.
• Ensure work areas are organized and functional.

Skills

Communication skills

Computer skills

Positive attitude

Education

High School diploma

Job description

Menzies Aviation is seeking a Passenger Service Agent in Charlotte, NC. This role involves assisting passengers with check-ins, gate information, and baggage claims while maintaining a positive attitude. Candidates should have a high school diploma, effective communication skills, and the ability to handle pressure in a fast-paced environment.

Your responsibilities will include operating self-service kiosks and ensuring organized work areas. Menzies Aviation is committed to diversity and inclusion and encourages applicants from all backgrounds.