Airport Passenger Services Specialist

Menzies Aviation; Colorado; On-site; USD 32,000 - 52,000; Full time

Job summary

Menzies Aviation in Colorado is seeking a passenger services agent to assist passengers and ensure safe arrivals at their destinations. You will handle check-in, seating, documentation checks, and boarding passes for domestic and international flights.

The role requires 1 year of customer service experience, ability to lift up to 70 lbs, and flexibility to work variable shifts, including holidays; on-site work in all weather conditions and compliance with safety policies are expected.

Qualifications

• Minimum 1 year of customer service experience.
• Must be able to read, write and speak English.
• Able to lift up to 70 lbs and work indoors and outdoors.
• Flexible to work variable shifts including weekends and holidays.

Responsibilities

• Computerized check-in of passengers for international and domestic travel.
• Designate seat assignments.
• Verify documentation for flights.
• Provide correct boarding passes for charter flights.
• Verify ticket and seat reservations.
• Match manifest to on-board count.
• Assist with governmental agency requirements.
• Connect and disconnect jetway/stairs as necessary.
• Announce arrivals and departures as needed.

Skills

Customer service

Communication

Teamwork

Education

High School diploma or GED

Job description

Menzies Aviation in Colorado is seeking a passenger services agent to assist passengers and ensure safe arrivals at their destinations. You will handle check-in, seating, documentation checks, and boarding passes for domestic and international flights.

The role requires 1 year of customer service experience, ability to lift up to 70 lbs, and flexibility to work variable shifts, including holidays; on-site work in all weather conditions and compliance with safety policies are expected.