Airport Passenger Services Specialist

Menzies Aviation; Hayden (CO); On-site; USD 32,000 - 42,000; Full time

Job summary

Menzies Aviation in the United States is seeking a Customer Service–oriented Passenger Services Agent to assist travelers and ensure smooth airport operations. You will perform computerized check-in, assign seats, and verify travel documents for both international and domestic flights.

Strong English communication and a minimum of one year in customer service are required. This role requires physical activity, shift flexibility including weekends and holidays, and the ability to lift up to 70

Qualifications

• One year of Customer Service experience is required.
• Must be able to speak, read, and write in English.
• HSD or GED is required.

Responsibilities

• Computerized check-in of passengers for international and domestic travel.
• Designate seat assignments.
• Verify documentation for flights.
• Ensure boarding passes provided for charter flights.
• Verify ticket and seat reservations.
• Match manifest to on-board count.
• Assist with governmental agency requirements.
• Connect and disconnect Jetway/stairs.
• Announce arrivals and departures.

Skills

Customer Service

English proficiency

Flexibility

Stamina

Education

High School Diploma or GED

Job description

Menzies Aviation in the United States is seeking a Customer Service–oriented Passenger Services Agent to assist travelers and ensure smooth airport operations. You will perform computerized check-in, assign seats, and verify travel documents for both international and domestic flights.

Strong English communication and a minimum of one year in customer service are required. This role requires physical activity, shift flexibility including weekends and holidays, and the ability to lift up to 70