Airport Passenger Service Specialist

ISS; Charlotte (NC); On-site; USD 19,000 - 28,000; Part time

Job summary

ISS’s Passenger Service Agent role is based at the Charlotte area airport and focuses on delivering outstanding guest service. You will check in passengers, assist at the departure gate, and help arriving travelers while maintaining a positive, professional demeanor.

The job requires attention to safety, policy adherence, and strong teamwork in a fast-paced environment. The ideal candidate brings a passion for customer service, a positive attitude, and dependable communication with teammates,

Qualifications

• Experience in delivering courteous, responsive passenger service.
• Willingness to follow airline and airport protocols.
• Ability to remain calm and professional in busy environments.

Responsibilities

• Greet passengers and assist with check-in according to airline protocol.
• Assist at the departure gate and with arriving passengers.
• Provide friendly, proactive customer service and ensure safety standards.

Skills

Customer service

Positive attitude

Accountability

Effective communication

Job description

ISS’s Passenger Service Agent role is based at the Charlotte area airport and focuses on delivering outstanding guest service. You will check in passengers, assist at the departure gate, and help arriving travelers while maintaining a positive, professional demeanor.

The job requires attention to safety, policy adherence, and strong teamwork in a fast-paced environment. The ideal candidate brings a passion for customer service, a positive attitude, and dependable communication with teammates,