Passenger Service Agent - Flexible Shifts & Customer Impact

Trego-Dugan Aviation Inc; Greer (SC); On-site; USD 30,000 - 40,000; Full time

Job summary

An aviation service provider in South Carolina is seeking a Passenger Service Agent to deliver exceptional customer service for charter and customer services. Responsibilities include handling ticketing, baggage management, and assisting customers with special needs. Candidates must be physically fit, able to work flexible hours, and pass a background check. This role requires excellent communication skills and a commitment to safety protocols while working in diverse environments.

Qualifications

• Must be available to work varied hours including swing and graveyard shifts plus weekends and holidays.
• Must pass a ten (10) year background check and pre-employment drug test.
• Must have authorization to work in the U.S. as defined in the Immigration Act of 1986.

Responsibilities

• Processing customers tickets, checking baggage, monitoring carry‑on baggage for size and quantity.
• Providing information on arrival and departure times, boarding procedures, carry‑on regulations.
• Handling denied boarding situations and providing hotel, meal, and taxi vouchers when appropriate.

Skills

Excellent communication skills

Ability to work efficiently under time constraints

Bilingual skills

Job description

An aviation service provider in South Carolina is seeking a Passenger Service Agent to deliver exceptional customer service for charter and customer services. Responsibilities include handling ticketing, baggage management, and assisting customers with special needs. Candidates must be physically fit, able to work flexible hours, and pass a background check. This role requires excellent communication skills and a commitment to safety protocols while working in diverse environments.