Airport Passenger Service Agent — Elevate Traveler Experience

Trego Dugan Aviation Of Grand Island Inc; Tallahassee (FL); Vor Ort; USD 21.000 - 28.000; Vollzeit

Zusammenfassung

Trego Dugan Aviation Of Grand Island Inc in Tallahassee, FL is seeking a Passenger Service Agent to greet travelers and provide comprehensive support from ticketing to boarding. You will handle special assistance, seating, and turnaround tasks while upholding safety standards and customer care in a fast-paced airport environment.

Flexibility is essential to cover evenings, nights, weekends, and holidays. Strong communication, professionalism, and potential bilingual abilities will help deliver

Qualifikationen

• Must be able to read, write, and communicate effectively in English.
• Ability to work calmly and efficiently under time constraints in a high-pressure airport environment.
• Available to work varied shifts including evenings, nights, weekends, and holidays.
• Must present a well-groomed, professional appearance.
• Must have or be able to obtain authorization to work in the U.S.
• Must fulfill requirements to obtain a SIDA badge and pass fingerprint security screening.
• Bilingual or multilingual skills strongly valued.
• Prior customer service or airline/airport industry experience preferred.

Aufgaben

• Process customer tickets, check baggage, monitor carry-on baggage, and assign seats.
• Provide information on arrival/departure times, procedures, and seating.
• Handle denied boarding situations and assist with accommodations.
• Ensure compliance with FAA, airline, and airport regulations.
• Assist customers with special needs including wheelchair assistance.
• Transport wheelchair passengers and operate jet bridges and ramps as needed.
• Perform aircraft cabin cleaning and security checks between flights.
• Complete required training and follow safety protocols.

Kenntnisse

English communication

Customer service

Flexible schedule

Multilingual (preferred)

Jobbeschreibung

Trego Dugan Aviation Of Grand Island Inc in Tallahassee, FL is seeking a Passenger Service Agent to greet travelers and provide comprehensive support from ticketing to boarding. You will handle special assistance, seating, and turnaround tasks while upholding safety standards and customer care in a fast-paced airport environment.

Flexibility is essential to cover evenings, nights, weekends, and holidays. Strong communication, professionalism, and potential bilingual abilities will help deliver