Passenger Service Agent - Flexible Airport Shifts & Impact

Trego-Dugan Aviation Inc; Tallahassee (FL); On-site; USD 19,000 - 25,000; Full time

Job summary

Trego-Dugan Aviation Inc, operating as TDA AGH, seeks a Passenger Service Agent to greet travelers, handle ticketing and boarding, and support passengers with special needs at our airport gates in Tallahassee. You will deliver courteous, efficient service in a fast-paced environment.

Responsibilities include processing tickets and bags, providing flight information, and ensuring safety and regulatory compliance.

Qualifications

• Must read, write and communicate effectively in English.
• Able to stay calm under time pressure in an airport environment.
• Available for varied shifts including evenings, nights, weekends, and holidays.
• Authorized to work in the U.S. and able to obtain SIDA badge.

Responsibilities

• Process tickets, check baggage, assign seats.
• Provide flight information, boarding procedures, and seating.
• Assist passengers with special needs and wheelchairs.
• Ensure compliance with FAA, airline, and airport regulations.
• Report safety hazards and incidents.

Skills

English proficiency

Customer service

Time management

Bilingual

Tools

Sabre/Amadeus

Job description

Trego-Dugan Aviation Inc, operating as TDA AGH, seeks a Passenger Service Agent to greet travelers, handle ticketing and boarding, and support passengers with special needs at our airport gates in Tallahassee. You will deliver courteous, efficient service in a fast-paced environment.

Responsibilities include processing tickets and bags, providing flight information, and ensuring safety and regulatory compliance.